Number of Days to Ship UPS Ground
Below is a map of the number of days it takes to ship from The Candy Basket, Inc. in Oregon.

 Delivery Options & Deadlines
We ship exclusively with UPS and transit times vary depending on destination. Deliveries are only made on weekdays. UPS does not deliver on weekends.
Standard delivery via ground service takes 1-6 business days. If you wish, 2 Day (delivery within 2 business days) and Next Day (delivery within one business day) air service are available for an additional charge.

Note: Late deliveries are always possible, but we've done our best to ensure they're as infrequent as possible.

 Special Handling
Due to the perishable nature of our chocolates, we take special care and pack carefully to ensure the delivery of your product in perfect condition. Special insulation and gel ice is used as needed.

Shipping rates and methods vary by time of year. From April 15 to October 1, we take extra precautions and ship via 2-Day Air or Next Day Air, as needed. We pack each box with special insulation and gel ice to ensure the safe arrival of your chocolates.

For shipments to warm weather destinations and during the Summer months, we ship orders on Monday, Tuesday and Wednesday only - to prevent chocolates from sitting on a truck over a weekend and to ensure safe delivery.

 Restrictions
Please note that we cannot ship to P.O. Boxes. You must provide a street address for your order. Be sure to include appropriate suite or apartment numbers when necessary to ensure proper delivery.

Deliveries are only made on weekdays. UPS does not deliver on weekends. We may choose not to ship an order over the weekend to ensure perfect condition upon receipt.

Orders are shipped Monday through Thursday and may take up to 2-3 days to fill. If you are needing your product delivered by a specific date please send an email with this information to: candybasketonline@comcast.net

Due to the perishable nature of our chocolates, we are not able to ship outside of the U.S.

 Returns
We guarantee you'll be completely satisfied with your purchase of Candy Basket Chocolates. If you aren't - for any reason - simply return your order within one week of receipt. We'll send you a prompt refund or replacement, whichever you prefer.

Ship your chocolates to:
Returns Department
The Candy Basket, Inc.
1924 NE 181st Ave.
Portland, OR 97230

Be sure to include a letter specifically explaining your concern and indicate whether you'd like us to issue you a replacement or credit. Please include the shipping label from the outside of your package for identification purposes.